TERMS OF SERVICE
Last Updated: September 16, 2026
Hi, welcome to AT THE SET.
These Terms of Service (“Terms”) govern your access to and use of AT THE SET, including our website, membership platform, mobile applications, membership program, content, communications, member benefits, events, experiences and other products or services we make available from time to time (collectively, the “Services”).
AT THE SET™ is a brand operated by Mandlo Ventures LLC. Throughout these Terms, “AT THE SET,” “we,” “our,” and “us” refer to Mandlo Ventures LLC.
Please read these Terms carefully before using our Services.
By creating an account, requesting an invitation, purchasing or activating a membership, registering for or attending an AT THE SET experience, checking a box or otherwise indicating acceptance of these Terms, or accessing or using our Services, you agree to these Terms and acknowledge our Privacy Notice.
If you do not agree to these Terms, please do not use our Services.
PLEASE NOTE: THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION AND JURY TRIAL WAIVER. EXCEPT WHERE PROHIBITED BY LAW OR IF YOU TIMELY OPT OUT AS DESCRIBED BELOW, DISPUTES BETWEEN YOU AND AT THE SET GENERALLY MUST BE RESOLVED THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT.
1. ELIGIBILITY
You must be able to enter into a legally binding agreement to use our Services.
AT THE SET membership and member experiences are intended for individuals 21 years of age or older. By requesting membership, activating a membership, or attending a member-only experience, you represent that you are at least 21 years old.
Individuals under 21 may be able to access portions of our public website or public content where permitted, but they are not eligible for AT THE SET membership or member-only programming unless we expressly state otherwise.
We may request information reasonably necessary to confirm your identity or eligibility.
2. MEMBERSHIP
AT THE SET membership is curated and offered by invitation following membership review.
Submitting a membership request, completing an application, attending an AT THE SET experience, being referred by an existing member, or otherwise interacting with AT THE SET does not guarantee an invitation to membership.
We determine membership invitations in our discretion, subject to applicable law.
Membership is personal to the individual invited and may not be sold, transferred, assigned, shared or used by another person.
We may offer different membership categories, benefits, pricing or eligibility criteria from time to time.
Founding Membership
Certain individuals may be invited to join as Founding Members at preferential membership pricing.
The current Founding Membership rate is $500 per year, unless otherwise stated in the member’s invitation or checkout terms.
Founding Membership availability is limited and may be discontinued at any time.
Standard Membership
Our standard annual membership is currently $888 per year, unless a different price is disclosed before purchase.
We may change membership pricing for future membership periods or new members.
Your applicable membership fee and material payment terms will always be disclosed to you before you purchase or renew a membership.
3. WHAT MEMBERSHIP PROVIDES
Membership provides access to the AT THE SET member community and the membership benefits we make available from time to time.
Depending on availability and your membership status, these may include member access and privileges, our private member platform, member profiles and directory features, curated introductions, partner benefits, preferred access, editorial content, invitations, member programming, travel opportunities and priority access to certain AT THE SET experiences.
Membership does not guarantee admission to any particular event, experience, venue, trip or program.
Capacity may be limited.
Certain experiences, travel, tickets, food and beverage, products, hospitality, partner offerings and other programming may require additional payment.
Benefits, programming, partners and availability may change over time.
4. MEMBERSHIP RENEWAL
Unless otherwise disclosed at the time of purchase, AT THE SET membership is an annual automatically renewing membership.
By purchasing an automatically renewing membership and separately providing any consent required by applicable law, you authorize AT THE SET and our payment processor to charge your selected payment method for the applicable annual membership fee and taxes at the beginning of each renewal period unless you cancel before renewal.
Your membership will renew for additional one-year periods unless cancelled.
For annual memberships subject to California’s Automatic Renewal Law, we will provide the notices and cancellation mechanisms required by applicable law, including advance notice before an annual renewal. California currently requires notice at least 15 days and no more than 45 days before renewal for an automatically renewing initial term of one year or longer.
We will also provide legally required notices regarding material pricing changes.
5. CANCELLATION
You may cancel the automatic renewal of your membership at any time before your next renewal date using the cancellation functionality we make available through the Services or by contacting us at hi@attheset.com.
Where required by applicable law, we will allow you to cancel through the same medium you used to enroll or ordinarily use to interact with us.
Cancellation stops your membership from automatically renewing for the next membership period.
Unless otherwise required by law, your membership will remain active through the end of the membership period for which you have already paid.
6. REFUNDS
Membership fees are non-refundable, except where required by applicable law or where AT THE SET expressly agrees otherwise in writing.
We do not ordinarily provide refunds, credits or prorated refunds for unused membership time, failure to attend experiences, unused benefits, cancellation during an active membership period, or suspension or termination resulting from a violation of these Terms or our membership standards.
Separate refund or cancellation policies may apply to individual experiences, travel, products, reservations or other purchases. Those terms will be disclosed when applicable.
7. MEMBERSHIP CONDUCT
The quality of AT THE SET depends on the people in it.
By participating in AT THE SET, you agree to treat members, guests, staff, partners, talent, vendors, venue personnel and others with respect.
You may not use AT THE SET to harass, threaten, discriminate against, stalk, intimidate or harm another person; engage in unlawful conduct; impersonate another person; misrepresent your identity or affiliation; solicit members in a manner we reasonably consider inappropriate or disruptive; scrape, harvest, sell or commercially exploit member information; share private member information without permission; interfere with another person’s enjoyment of an experience; or otherwise behave in a manner that creates a safety, privacy or material community concern.
Some things stay between members.
Information, conversations, contact details, private invitations, member-directory information and other content made available specifically within the private AT THE SET member environment should be treated accordingly.
Additional Membership Standards or event-specific rules may apply and will form part of your agreement with us when presented to you.
8. SUSPENSION AND TERMINATION
We may suspend, restrict or terminate a membership or access to the Services where we reasonably determine that a member has violated these Terms, applicable Membership Standards, event or venue rules, applicable law, or created a legitimate safety, security or community concern.
We may also discontinue or decline to renew a membership as permitted by applicable law.
When circumstances reasonably permit, we may communicate with the affected member before taking action, but immediate action may be appropriate where safety, security, legal compliance or the experience of other members requires it.
Termination does not eliminate obligations that by their nature should survive termination.
9. ACCOUNTS
Certain Services may require an AT THE SET account.
You agree to provide accurate and current information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
You may not allow another person to use your membership account or credentials.
If you believe your account has been accessed without authorization, contact hi@attheset.com promptly.
10. MEMBER PROFILES AND DIRECTORY
AT THE SET may provide a private member directory or other member-discovery features.
Depending on the functionality available, your member profile may contain information such as your name, photograph, city, occupation or company, interests, social profiles, biography and responses to AT THE SET profile questions.
We may provide privacy controls allowing you to determine which eligible profile information is visible to other members.
You may use member-directory information only for legitimate personal and community purposes related to AT THE SET.
You may not scrape, export, compile, reproduce, sell, commercially exploit or use member information for unsolicited mass marketing, recruiting, lead generation or similar purposes without the member’s permission.
11. INTRODUCTIONS
AT THE SET may facilitate introductions between members or provide tools that allow members to request introductions.
An introduction by AT THE SET is simply an introduction.
We do not guarantee compatibility, opportunity, friendship, business outcomes or any other result, and an introduction should not be interpreted as an endorsement, recommendation or verification of either person.
You are responsible for your interactions and relationships with other members and guests.
12. EXPERIENCES
AT THE SET may produce, curate, promote or provide access to dinners, matches, travel, cultural programming, music, wellness activities, sporting activities, hospitality, parties, partner events and other experiences.
Some experiences are produced directly by AT THE SET. Others may be hosted, operated or provided in whole or in part by third parties.
Capacity may be limited and participation may require a separate RSVP, approval, reservation or ticket.
An invitation does not guarantee admission unless expressly stated otherwise.
Individual experiences may have additional terms, including ticketing policies, guest restrictions, dress codes, age restrictions, arrival requirements, cancellation policies and venue rules.
You agree to follow applicable venue and experience rules.
13. GUESTS
Where guest privileges are permitted, members are responsible for ensuring that their guests understand and follow applicable AT THE SET and venue rules.
Guest privileges vary by experience and are never guaranteed.
A guest’s attendance at an AT THE SET experience does not confer membership or a right to future invitations.
We may refuse admission to or remove a guest where reasonably necessary for safety, security, compliance with venue rules or enforcement of these Terms.
14. ASSUMPTION OF RISK
Some AT THE SET experiences may involve inherent risks, including sporting activities, exercise, travel, transportation, food and beverage, nightlife and activities occurring at third-party venues.
By voluntarily participating, you acknowledge and accept the ordinary and inherent risks associated with the particular activity to the extent permitted by law.
Nothing in these Terms waives liability that cannot lawfully be waived.
Specific activities may require you to agree to an additional waiver or release before participating.
15. PHOTOGRAPHY, VIDEO AND EVENT CONTENT
AT THE SET is also a media and cultural brand, and photography, video and audio recording may occur at our experiences.
By entering an AT THE SET experience where notice of photography or recording is provided, you acknowledge that you may be photographed, filmed or recorded.
To the extent permitted by applicable law, you grant AT THE SET permission to capture and use your image, likeness and voice as they appear in event photography or recordings for AT THE SET’s editorial, archival, social media, website, promotional and marketing purposes, without additional compensation.
We may edit, crop, reproduce, publish and distribute those materials in connection with AT THE SET.
If you have a legitimate privacy or safety concern regarding a particular image or recording, contact hi@attheset.com. We will consider reasonable requests, although removal cannot always be guaranteed after content has been distributed or published.
Separate releases may be requested for featured talent, interviews, commercial campaigns or other uses where appropriate.
16. USER CONTENT
Our Services may now or in the future allow you to submit profile information, photographs, videos, comments, messages, reviews, responses, recommendations or other content (“User Content”).
You retain ownership of User Content that you own.
By submitting User Content to AT THE SET, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, format and otherwise use that content as reasonably necessary to operate, provide, improve and promote the Services, subject to our Privacy Notice and applicable law.
If you intentionally submit content for publication, reposting, editorial consideration or promotional use, you also authorize us to use that content for the purpose for which it was submitted.
You represent that you have the rights and permissions necessary to submit your User Content.
You may not submit content that violates another person’s intellectual property, privacy, publicity or other rights or that is unlawful, fraudulent, defamatory, threatening or otherwise prohibited by these Terms.
We may remove User Content where reasonably necessary to enforce these Terms or protect our Services or community.
17. PARTNER BENEFITS
AT THE SET may make benefits, privileges, products, offers, reservations, hospitality or experiences from third-party partners available to members.
Partner benefits may be limited, modified, replaced or discontinued and are subject to availability.
Unless expressly stated otherwise, third-party partners—not AT THE SET—are responsible for the goods and services they provide.
Additional terms imposed by a partner may apply when you redeem or use a benefit.
AT THE SET does not guarantee the continued participation of any particular partner.
18. THIRD-PARTY SERVICES
Our Services may contain links to, integrate with, or provide access to third-party websites, venues, reservation systems, ticketing platforms, travel providers, payment processors, social networks and other services.
We do not control those third parties, and their own terms and privacy practices may apply.
Your dealings with third parties are between you and the applicable third party except where AT THE SET expressly states otherwise.
19. PAYMENTS
We currently use Stripe or other authorized payment providers to process certain payments.
AT THE SET generally does not receive or store your complete payment-card number.
By making a purchase, you authorize us and our payment provider to charge the payment method you provide for the applicable amount, taxes and disclosed fees.
You represent that you are authorized to use the payment method provided and that the information you provide is accurate.
Stripe’s legal terms and Stripe’s privacy information govern Stripe’s handling of information it receives directly.
20. EMAIL, SMS AND PUSH COMMUNICATIONS
By providing your contact information and, where required, consenting to receive communications from us, we may send communications necessary to operate your account, membership and participation in the Services, including membership notices, authentication messages, RSVP confirmations, waitlist updates, event information, safety notices, renewal notices and other transactional communications.
Where you separately consent to promotional communications, we may also send you news, invitations, editorial updates, partner opportunities and other AT THE SET marketing.
Message frequency varies. Message and data rates may apply to SMS. Reply HELP for help or contact hi@attheset.com for support.
You may opt out of promotional text messages at any time by replying STOP and may unsubscribe from promotional email using the unsubscribe link provided.
Consent to receive promotional text messages is not a condition of purchase, membership or participation in the Services.
Opting out of promotional communications does not prevent us from sending non-promotional communications reasonably necessary to administer your account, membership, transactions or experiences.
21. ACCEPTABLE USE
You may not misuse our Services.
Among other things, you may not attempt to gain unauthorized access to our systems; introduce malicious code; interfere with the operation or security of the Services; reverse engineer our software except where such restriction is prohibited by law; use automated tools to scrape or extract information without our permission; circumvent access controls; fraudulently obtain membership benefits; or use our Services to build, train or materially assist a competing service using proprietary AT THE SET information without our written permission.
22. AT THE SET INTELLECTUAL PROPERTY
Except for User Content and third-party materials, the Services and their content, branding, designs, software, photographs, videos, graphics, editorial materials, trademarks and other intellectual property are owned by or licensed to Mandlo Ventures LLC.
AT THE SET™, associated logos, names of proprietary programming and other brand identifiers may not be used for commercial purposes without our prior written permission.
Nothing in these Terms transfers ownership of our intellectual property to you.
23. FEEDBACK
If you voluntarily provide ideas, suggestions or feedback about AT THE SET, you allow us to use that feedback without restriction or compensation to you, provided that doing so does not give us ownership of your underlying personal information or User Content.
24. COPYRIGHT COMPLAINTS
We respect intellectual property rights.
If you believe content available through our Services infringes your copyright, please contact:
Mandlo Ventures LLC / AT THE SET™
28 Geary St., Ste 650A
San Francisco, CA 94108
hi@attheset.com
Your notice should identify the copyrighted work, the allegedly infringing material and its location, your contact information, a statement of your good-faith belief that the use is unauthorized, a statement that the information provided is accurate and that you are authorized to act for the copyright owner, and your physical or electronic signature.
We may request additional information reasonably necessary to process the complaint.
25. CHANGES TO THE SERVICES
AT THE SET will evolve.
We may add, modify, suspend or discontinue features, benefits, content, programming or portions of the Services.
Nothing in these Terms guarantees that any particular feature, partner, benefit, member, venue, experience or type of programming will remain available indefinitely.
26. PRIVACY
Our collection, use and disclosure of personal information is described in the AT THE SET Privacy Notice.
Please review it carefully.
27. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
AT THE SET DISCLAIMS WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.
WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE AVAILABLE, SECURE OR ERROR-FREE; THAT EVERY MEMBER WILL HAVE A POSITIVE INTERACTION WITH EVERY OTHER MEMBER; THAT A PARTICULAR EXPERIENCE OR BENEFIT WILL BE AVAILABLE; OR THAT PARTICIPATION IN AT THE SET WILL PRODUCE ANY PARTICULAR PERSONAL, PROFESSIONAL, SOCIAL OR COMMERCIAL OUTCOME.
Nothing in this section limits rights that cannot legally be waived.
28. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MANDLO VENTURES LLC, AT THE SET, AND THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATING TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF $1,000 OR THE AMOUNT YOU PAID DIRECTLY TO AT THE SET DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply to liability that cannot lawfully be limited or excluded.
29. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Mandlo Ventures LLC, AT THE SET and their affiliates, officers, directors, employees, contractors and agents from third-party claims, liabilities, damages and reasonable costs arising from your material violation of these Terms, your unlawful conduct, your infringement of another person’s rights, or User Content you submit.
This provision does not require you to indemnify us for our own unlawful conduct or negligence where such indemnification is prohibited by law.
30. GOVERNING LAW
These Terms and disputes arising from them are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent federal law governs a particular matter.
The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below to the extent applicable.
31. INFORMAL DISPUTE RESOLUTION
Before initiating arbitration, either party must give the other written notice describing the dispute and requested resolution.
Notices to AT THE SET should be sent to hi@attheset.com.
The parties will attempt in good faith to resolve the dispute informally for at least 30 days after receipt of the notice before initiating arbitration, unless applicable law requires otherwise.
32. ARBITRATION AGREEMENT
PLEASE READ THIS SECTION CAREFULLY.
Except for disputes that qualify for small claims court and claims for injunctive or equitable relief that applicable law permits to be brought in court, you and Mandlo Ventures LLC agree that claims arising from or relating to these Terms or your use, payment for, or receipt of the Services will be resolved through binding individual arbitration rather than a court proceeding, to the extent permitted by applicable law.
Arbitration will be administered by the American Arbitration Association (“AAA”) under the rules applicable to the dispute. American Arbitration Association
The arbitration may take place remotely or in the county where you reside unless the parties agree otherwise or applicable law requires another location.
The arbitrator may award the same individual remedies that would be available in court, subject to these Terms and applicable law.
Your Right to Opt Out
You may opt out of this arbitration agreement by emailing hi@attheset.com within 30 days after first accepting these Terms.
Your email should include your full name, the email address associated with your AT THE SET account, and a clear statement that you wish to opt out of the arbitration agreement in the AT THE SET Terms of Service.
Opting out of arbitration will not affect your membership or your agreement to the remaining Terms.
California recognizes consumer arbitration agreements as contractual provisions, and its courts have recognized meaningful opt-out opportunities as relevant when considering enforceability.
33. CLASS ACTION AND JURY TRIAL WAIVER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND MANDLO VENTURES LLC AGREE THAT CLAIMS SUBJECT TO ARBITRATION WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR MEMBER OF A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING.
THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY’S INDIVIDUAL CLAIM.
TO THE EXTENT A DISPUTE IS PERMITTED TO PROCEED IN COURT RATHER THAN ARBITRATION, YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL TO THE MAXIMUM EXTENT PERMITTED BY LAW.
If applicable law prohibits enforcement of a particular portion of this section for a particular claim or remedy, that portion will be severed and handled as required by law while the remainder continues to apply to the fullest extent permitted.
34. CHANGES TO THESE TERMS
We may update these Terms as AT THE SET and applicable laws evolve.
When we do, we will update the “Last Updated” date.
If we make material changes, we will provide notice where required by law, such as through email, the Services or another appropriate method.
Changes will not retroactively reduce rights where prohibited by law.
Your continued use of the Services after updated Terms become effective constitutes acceptance where permitted by law.
35. GENERAL TERMS
These Terms, together with our Privacy Notice and any additional terms expressly presented for a particular membership, purchase or experience, constitute the agreement between you and Mandlo Ventures LLC regarding the Services.
If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Our failure to enforce a provision does not waive our right to enforce it later.
You may not transfer your rights or obligations under these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets or other lawful business transaction.
Provisions that by their nature should survive termination will survive.
36. CONTACT US
Questions about these Terms can be sent to:
AT THE SET™
Mandlo Ventures LLC
28 Geary St., Ste 650A
San Francisco, CA 94108
© 2026 AT THE SET™. All rights reserved.